Comments Left About This Poll
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Posted by jordans kids April 15, 2013 at 10:49 am. From 199.193.70.x Report Abuse
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Great job here. I truly enjoyed what you had to say. Keep heading because you certainly bring a new voice to this subject. Not many people would say what youve said and still make it interesting. Nicely, at least Im interested. Cant wait to see much more of this from you.
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Posted by Claudia November 16, 2012 at 8:47 am. From 207.210.129.x Report Abuse
We use the term patron and customer and I'm not crazy about either. The one I like the best is member since to me it implies community.
Posted by Irene November 14, 2012 at 12:45 pm. From 128.172.53.x Report Abuse
I think library user covers almost everybody who comes into the library irregardless of the type of library. I like this term. I like client as well.
Posted by Ann November 13, 2012 at 7:12 pm. From 216.137.207.x Report Abuse
We use patron; however, I've never particularly liked that. Still, don't know what else to use -- client is used in some locations, I know -- user isn't very "friendly" -- what about some unique word that some clever person might come up with?
Posted by Alison November 13, 2012 at 7:01 pm. From 149.135.146.x Report Abuse
people in our community - some use the library directly, some don't - but our mandate is to serve our community. Even people who don't use the library value the service we provide, and having a library in a community has socioeconomic benefits.
Posted by Tracy November 13, 2012 at 6:48 pm. From 123.255.9.x Report Abuse Posted by Tom Bruno November 13, 2012 at 6:32 pm. From 128.36.100.x Report Abuse Posted by Warren November 13, 2012 at 6:23 pm. From 202.173.175.x Report Abuse Posted by Roxanna November 13, 2012 at 6:15 pm. From 70.230.152.x Report Abuse
There are a multitude of options, but patron seems to be a "one size fits all"....
Non community Visitors, taxpayers, recipricol members, etc. and too many other categories using the library for individual needs. The local citizenry really is the "shareholder", but I'd never want this to become more business oriented for the public than needed. My view as a trustee and patron, volunteer, Friends/Book Club member, etc.
Posted by Library Champion November 13, 2012 at 5:31 pm. From 63.81.157.x Report Abuse
"Client" is a good word that is used in many libraries, but you have skewed the poll against it by leaving it out unless we add it as "other".
I like "patron" also because of the very positive connotation, e.g. patron of the arts or museum patron.
"Member" is a problem for public libraries as we welcome people regardless of whether they have a card or not. "Customers" is associated with spending money, so again is contrary to free public libraries.
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