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« Back to comments"What should we call people who go to the library and/or take advantage of library services? "
 From Joyce Baker  1 minute ago.  
I use Patron most often for all of the reasons cited by Dani in SC. However, I am at a new library and the City staff who work in other departments use Customer. I don't see Customer as a negative term. A business wants Customers to use their service, and that's what we do - provide an environment that welcomes people to use our services. Either one reflects our environment.

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