What should we call people who go to the library and/or take advantage of library services?
  
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 Posted by Exclusive Wedding  January 7, 2013 at 6:25 amFrom 50.7.44.x  Report Abuse 
 
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 Posted by Claudia  November 16, 2012 at 8:47 amFrom 207.210.129.x  Report Abuse 
 
We use the term patron and customer and I'm not crazy about either. The one I like the best is member since to me it implies community.
 Posted by Irene   November 14, 2012 at 12:45 pmFrom 128.172.53.x  Report Abuse 
 
I think library user covers almost everybody who comes into the library irregardless of the type of library. I like this term. I like client as well.
 Posted by Ann  November 13, 2012 at 7:12 pmFrom 216.137.207.x  Report Abuse 
 
We use patron; however, I've never particularly liked that. Still, don't know what else to use -- client is used in some locations, I know -- user isn't very "friendly" -- what about some unique word that some clever person might come up with?
 Posted by Alison  November 13, 2012 at 7:01 pmFrom 149.135.146.x  Report Abuse 
 
people in our community - some use the library directly, some don't - but our mandate is to serve our community. Even people who don't use the library value the service we provide, and having a library in a community has socioeconomic benefits.
 Posted by Tracy  November 13, 2012 at 6:48 pmFrom 123.255.9.x  Report Abuse 
 
Informed
 Posted by Tom Bruno  November 13, 2012 at 6:32 pmFrom 128.36.100.x  Report Abuse 
 
Learner.
 Posted by Warren  November 13, 2012 at 6:23 pmFrom 202.173.175.x  Report Abuse 
 
Community
 Posted by Roxanna  November 13, 2012 at 6:15 pmFrom 70.230.152.x  Report Abuse 
 
There are a multitude of options, but patron seems to be a "one size fits all"....
Non community Visitors, taxpayers, recipricol members, etc. and too many other categories using the library for individual needs. The local citizenry really is the "shareholder", but I'd never want this to become more business oriented for the public than needed. My view as a trustee and patron, volunteer, Friends/Book Club member, etc.
 Posted by Library Champion  November 13, 2012 at 5:31 pmFrom 63.81.157.x  Report Abuse 
 
"Client" is a good word that is used in many libraries, but you have skewed the poll against it by leaving it out unless we add it as "other".
I like "patron" also because of the very positive connotation, e.g. patron of the arts or museum patron.
"Member" is a problem for public libraries as we welcome people regardless of whether they have a card or not. "Customers" is associated with spending money, so again is contrary to free public libraries.

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